Have you ever gone online to search for a business, found the address and used google maps to take you there…only to find out the business has closed, not just closed for the day, but actually closed down? This happened to me and I’m quite sure it has happened to you too.
Google My Business, Yelp, Better Business Bureau, Angie’s List, Bing Local – the web is full of listing and review sites such as these. Your business may already be included in these directories, and your customers and potential customers are finding you there. The listings contain information about your company including your business name, address, phone number, website, hours, description, logo.
We now rely so heavily on the information online, that we trust it is correct.
But what if your online information was incorrect? This is one of Google’s greatest fears, and it would be the main reason why we would stop using google if we were repeatedly getting sent to businesses that don’t exist, or if we tried to call them and the call information is incorrect, or the business prices were out of date. In fact, 32% of consumers will not buy from a business with inaccurate or incorrect business information listed online. We now rely so heavily on the information online, that we trust it is correct.
That is why it is so important, as a business owner, to make sure all the information about you is accurate. But spending time going over and over a multitude of data would bring anyone to the point of exhaustion.
Whether you manage a single local listing or hundreds, the consistency of your information data across the web can either help grow your business, or serve as a barrier to customer discovery.
Using an online reputation monitoring tool, takes all the pain and worry out of trying to get all your details in order.
Powersync from rannko.com is one such tool, working across 42 fully integrated sites, it makes sure all your information is accurate and up-to-date, plus it listens to what your customers are saying about your business.
Review monitoring is something that every business should partake in.
Review management is now so intricately ingrained into the social media world, that we now rely heavily on them, and review monitoring is something that every business should partake in.
With Review Manager, once a review is received, you are notified and are able to respond to the review. Whether a single location or a multi unit franchise. You can easily and efficiently organize how you would like to be notified when a new review or question is received.
Choosing to receive alerts daily via SMS or Email by using our conditional setup to route alerts only if the review is negative. You may also respond to reviews via replying to the email itself, saving you lots of time when managing multiple businesses!
As a company, Rannko continuously optimizes the product, providing you with the ultimate tool, giving you the power to control how your business is perceived online.
Review Manager helps you;
- Review Management
- Review Monitoring
- Review Responding
- Review Marketing
- Review Generation
- Review Automation
- Review Reporting
- Review Campaigning
- Review Translation
- Review Analytics / Insights
- Review Templates
- Review Leaderboard
- Review Social Sharing
- Review Alerts, app, sms, email
- Review Landing Pages
- Review Opt-in Kiosk
- Review Widgets
- & Now launching Rannko for IOS and Android
PowerSync helps you:
- Listing syndication
- Duplicate Listing Suppression
- Listing Health Scan
- Listing Maps
- Business Data Hub
- Rich Media Management Photos, videos,
- hours of operation
- social sync
- SEO Key word Tracking
- Google Search Analytics
- Profile Analytics
- Smart Menu Publishing
- & Business Schema
When combing our feature rich tools, you have exactly what you need to monitor your customer base and how you appear online.
By Listening to what your customers are saying about your business, and making sure everything about your business is correct online, you can leverage the power of your reputation. Creating good customer satisfaction, leads to customer referrals, and we all want that for our businesses to grow.